3.1 This website is only for delivery of products to customers in Northern Ireland addresses. All goods must be signed for by an adult aged 18 years or over on delivery.
3.2 For Information:
- The delivery time starts when the transporter receives the package. It does not include the time necessary for the package to be prepared, which may take 24 to 48 hours. This preparation time must be added to the delivery time given when placing the order, and to the times listed below.
- The delivery times give on this page are indicative. They only apply to orders placed before 5pm. After that time, the orders will be dealt with the next day (except if they’re bank holidays and weekends), so an extra day will be needed.
Cancellation & Returns
If you wish to cancel your order prior to despatch, you must email us first at sales@nitd.co.uk and wait for a cancellation email.
You have the right to cancel your order within seven working days from date of delivery/purchase and return the goods supplied to us for a full refund. You must notify us in writing or by email within the seven days of your intention to cancel the contract. If you cancel your order, any goods supplied must be returned to the retailer at your own expense within 7 days of your notice to cancel.
Providing the goods are returned unused, unopened, in original condition, complete with all packaging, in an “as new” condition and all accessories and leads including any free gifts you will receive a full refund, less any delivery and/or collection charges, within 30 days of giving us your notice to cancel. We are unable to accept back goods for a credit if they are unwanted gifts or non-faulty items 7 days after the purchase date. These Conditions do not affect your statutory rights.
Returned goods not complying with this may be rejected or subject to a minimum of 20% deduction from any refund. Please note that if you cancel an order, which has been processed and dispatched, you will be refunded the value of the goods less the return costs. The 7-day period does not start until the day after receipt of the goods by the customer. Monies will only be refunded once we have received the returned goods, this may take up to a maximum of 14 working days.
Appliances Delivered 2 U & NITD Ltd will not accept cancellation of any orders where the item(s) purchased are not normally held in stock but have been specifically ordered at the request of the customer.
Refunds
Full refund of the cost of the goods will be given upon the above conditions being met and the refund will be authorised only after a full inspection of the goods by our Returns department, who will check if all the correct products have been returned with the correct accessories and their condition. Any missing accessories will be deducted from the refund.